Privacy at NAXSOL ENTERPRISES LTD

How this Privacy Policy applies

This Privacy Policy describes how NAXSOL ENTERPRISES LTD handles personal information in connection with our restaurant operations and the website located at https://dininggrill.com. It applies when you make a reservation request, contact us online or otherwise provide personal information in the course of dealing with our venue in Australia.

By using our website or sharing personal information with us, you agree that your information will be managed in line with this Privacy Policy and applicable Australian privacy principles.

Information we collect

We collect personal information that you choose to provide when you interact with NAXSOL ENTERPRISES LTD, including when you submit a reservation request or contact us through the website. This may include:

• your full name
• email address
• phone number
• preferred reservation date and time
• number of guests and booking preferences
• the subject and content of your message or enquiry

We may also collect non-personal information that relates to your use of the website, such as basic technical information sent by your browser. This information is generally aggregated and is not used to identify you personally.

How we use your information

Your personal information is used so that we can operate NAXSOL ENTERPRISES LTD as a restaurant-first venue and respond appropriately to your requests. We may use the information we collect to:

• process and manage reservation requests for the restaurant, grill and evening experiences
• respond to your questions, feedback or enquiries submitted via the website
• communicate important updates relating to your booking or enquiry
• plan seating, service and hospitality to support your visit
• review and improve our menu, guest experience and website content

We do not use your personal information to offer online casino services, betting platforms or remote gambling. NAXSOL ENTERPRISES LTD is presented as a physical restaurant and entertainment venue only.

Reservation requests

When you request a reservation, either for dining only or for evenings that include casino-themed entertainment, we ask you to provide details that help us manage your booking. This may include:

• full name and preferred contact details
• preferred date and time for your visit
• number of guests in your party
• dining preferences, such as occasion or general seating preferences
• any notes you choose to share, such as accessibility needs or special requests

We use this information to review availability, organise your visit and respond to you about the status of your reservation. Submitting a reservation form does not automatically confirm your booking.

Contact forms

If you choose to contact us through the website, we collect the information you provide so that we can address your enquiry. This may include:

• your name
• your email address
• the subject you select, such as Restaurant, Menu, Reservation or an evening experience
• the message you write in the contact form

We use this information to respond to your specific query, provide further information about NAXSOL ENTERPRISES LTD, or follow up on feedback and requests you submit through the website.

Purpose of collection

NAXSOL ENTERPRISES LTD collects personal information for legitimate business purposes connected to operating a restaurant and hospitality venue in Australia. These purposes include:

• managing reservation requests and guest bookings
• coordinating restaurant service, seating and hospitality
• responding to enquiries, feedback and information requests
• planning and refining our menu, events and guest experiences
• maintaining records required for restaurant operations and compliance

We do not collect personal information for the purpose of operating an online casino, online poker service, betting platform or gambling application.

Storage and security

Your personal information is stored in systems that are subject to reasonable safeguards designed to protect against unauthorised access, modification or disclosure. Access to personal information is limited to team members who need the information to manage reservations, operate the restaurant or respond to your enquiry.

While no online transmission or storage system can be guaranteed as completely secure, we take reasonable steps to protect the information we hold and to maintain the confidentiality of personal information in line with Australian privacy principles.

Access and correction

You may request access to personal information that NAXSOL ENTERPRISES LTD holds about you, or ask us to correct information that you believe is inaccurate, incomplete or out of date. To do so, please contact us via the website contact form at /contact-us/.

When you contact us, include enough detail for us to identify you and the information you are enquiring about. We will respond to access or correction requests as soon as reasonably practicable, and may need to verify your identity before providing access or making changes.

Disclosure of information

NAXSOL ENTERPRISES LTD does not sell or rent your personal information. We only disclose personal information to third parties in limited circumstances, such as:

• where disclosure is required or authorised by Australian law or a court or regulatory order
• where disclosure is necessary to help us provide restaurant services you have requested, such as technology or hosting providers that support our website or booking tools
• where you have expressly authorised us to share information in connection with your enquiry or booking

Any service providers engaged to assist NAXSOL ENTERPRISES LTD are expected to handle personal information in a manner consistent with this Privacy Policy and applicable privacy requirements.

Retention of personal information

We retain personal information only for as long as it is needed to fulfil the purposes described in this Privacy Policy or as required by applicable laws and regulations. This may include keeping certain booking records for a reasonable period after your visit to help us manage enquiries, service history or operational requirements.

When personal information is no longer required for these purposes, we take reasonable steps to delete, anonymise or de-identify it, subject to any legal obligations that apply to NAXSOL ENTERPRISES LTD.

Privacy enquiries

If you have questions, concerns or feedback about how NAXSOL ENTERPRISES LTD handles your personal information, or if you wish to make a request in relation to access or correction, you can contact us through the website contact form at /contact-us/.

When we receive a privacy-related enquiry, we will review the matter and respond in line with this Privacy Policy and applicable Australian privacy principles.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our restaurant operations, website or applicable legal requirements. The updated version will be made available on this page and will apply from the date it is published.

We encourage you to review this page periodically to stay informed about how NAXSOL ENTERPRISES LTD manages personal information.